Products sold by By Stephanie Ho Esthetics are final sale and are not eligible for refunds.
We are not responsible for delays in shipping incurred by Canada Post, UPS, DHL, or other postal services. Once your order is shipped out, By Stephanie Ho Esthetics is not liable for any issues regarding your shipment including lost or damaged packages. Lost or stolen items are not eligible for refunds or exchanges.
We gladly accept exchanges for items that are defective, damaged due to production. Please contact us at info@bystephaniehoesthetics.com 14 days of having your ordered delivered if you wish to return and exchange your items.
Products must be in its original, unopened, and unused condition.
If there is a difference in cost with the exchange, you are responsible to cover the difference.
By Stephanie Ho Esthetics is not responsible for covering shipping costs on returns for unused products and it will not be refunded or reimbursed.
We do not refund original shipping costs.
Items will not be replaced after 14 days.
Damaged items caused by shipping are not eligible for return or exchange.
All sale items are final and are not eligible to be returned or exchanged.
Please contact us at info@bystephaniehoesthetics.com any questions or to start your return process.
Bestseller
Our premium lash supplies are designed for consistency, comfort, and flawless results.
Helping every lash artist deliver excellence with confidence.
We are committed to producing lash products that combine quality ingredients with innovative design, helping you achieve your desired look with confidence.
A company built on the idea of women supporting women, empowering each other to succeed.
You can count on us for dependable and consistent service. We prioritize reliability to ensure your experience is always smooth, & your expectations are met with excellence.